Check Status and Cancel Order

order change:


You can make a change to a website order by calling the call center +972-86388882

cancel reservation:


Customers who made an order via the website will be able to cancel it using the username and password they received in the confirmation email.
After entering the "Check status and cancel order" page, you can cancel the order with the "Cancel Order" button.
If cancellation of the order involves payment, the call center will contact him in order to arrange the cancellation.
Cancellation of the order is subject to a cancellation policy defined in the policies.

Ways of canceling:


Customers who made an order through the site can cancel it in several ways:
A. By telephone - telephone number +972-86388882
B. By fax number +972-86388889;
C. Online - via "Check Status and Cancel Order" on the Astral website My Reservations;
D. By registered mail to: POB 950 Eilat 88000
E. E-mail address: info@astralhotels.co.il
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